Help centre Invoices & payment

Our invoices are in our accounting system — do we have to key them in again?

No. Once the integration is connected, invoices are retrieved automatically, and overdue invoices are pulled in of their own accord. You only create anything manually if you want to.

How to do it

  1. The portal → Settings → Integrations — check that the system shows as connected.
  2. Invoices → Imported shows what has been retrieved, and when.

Not the answer you needed?

Support cases are raised inside the portal under Support — the case then hangs on your account, and we can see what you are writing about. Reply within 2 hours on working days.