- 01 Contractor · Central RegionDKK 1,284,5001st reminder today
- 02 Retail chain · 14 storesDKK 486,200Reminder sent
- 03 Building supplier · ZealandDKK 2,145,000Collection notice · 14 Jul
Reminder service · Payment reminders, reminders and collection notice No one remembers to chase.
No one remembers to chase.
We never forget.
In a large company, reminders get pushed — not because anyone forgets them, but because something more important is always on top. RieckFlow watches every overdue invoice and sends the payment reminder, reminders and collection notice on your own letterhead, at the right time, by your rules.
Reminder 1st reminder 2nd reminder Collection notice
The reminder is rarely the problem.
The timing is.
Everyone sends reminders. Few send them on the day they should have gone out — and that is where the money disappears.
The reminder goes out when someone has time
The reminder run happens when there is room in the calendar — typically once a week, sometimes less often. Every day of delay is a day of longer payment time, multiplied across the entire receivables ledger.
The cadence is arbitrary
One customer gets three reminders, another none. Without a fixed cadence you can neither predict when the money arrives nor document that the procedure is the same for everyone.
No one wants to escalate a good customer
The decision to proceed lands with a person who knows the customer — and gets put off another week. The case is not resolved; it just gets older.
RieckFlow moves the decision out of the calendar and into the rules. They are set once — and followed every single time.
What goes out — and when
A typical process, counted from the day the invoice falls due. You set the cadence yourselves; the deadlines and fees follow the Danish Interest Act and the Debt Collection Act.
- Due date Payment is missed01
Payment reminder
Goes out the same day, with no fee and in a friendly tone, with the same payment link as on the invoice. The vast majority of invoices are forgotten — not refused.
- Day 1002
1st reminder
Sent on your own letterhead and in your own tone. Interest on late payment begins to accrue, and the debtor is charged a reminder fee of DKK 100 under the Danish Interest Act.
- Day 2003
2nd reminder
The law allows three reminders with at least ten days between them. We use all three, because each one is a chance to close the case before it becomes expensive for both parties.
- Day 3004
Collection notice
The last exit. The debtor gets the statutory ten-day deadline to pay and is told precisely what the next step will cost.
- Day 40 The deadline has passed05
The case can pass to collection
Only if it should. You set the amount threshold and decide whether certain customers may only be escalated once you have approved it. If it happens, it is the same case rolling on — not a new one you have to create.
The recipient sees a message from you
— not from a collection agency
The reminder goes out on your letterhead, in your tone, from your sender. The relationship is yours. The timeliness is ours.
Tone and letterhead are yours
Logo, sender and wording are your own, and you choose whether the tone is friendly or formal. It can differ for different customer segments.
You set the limits
Amount thresholds, cadence and when a case may proceed. Key accounts can be set to require your approval before anything is escalated at all.
An objection stops the automation
If the debtor objects to the claim, another reminder is not sent on top of a dispute. A lawyer from Rieck Advokater assesses it — and you are informed, not put to work.
Payment is built into the reminder
The debtor pays directly from the reminder in one click, and the payment is matched and posted automatically. No account details to type, no manual reconciliation.
The reminder is only the first step.
Everything after it is already in place.
Collection notice, credit assessment and bailiff court are connected in one process. No new supplier, no re-entry and no case that has to start over.
See the whole process- 01Day 30 · Automatic
The collection notice is already included
On day 30 it goes out automatically if payment is still missing.
- 02Day 40 · Personal
People take over
Within 24 hours we assess the claim and assign a personal case handler.
- 03Same case · Rieck Advokater
The same case reaches the bailiff court
Rieck Advokater already knows the claim and carries it forward without a new handover.
One login. Then it runs
from your next invoice.
No implementation, no consultant hours, no half-year with a project.
- 01
Connect the accounting system
One login to e-conomic, Dinero, Billy or Business Central. Overdue invoices are then pulled automatically.
- 02
Set your rules
Cadence, tone, letterhead and limits. Once — after that the system follows them, every single time.
- 03
Then it runs
From your next invoice, the process rolls on its own. Your work along the way: nothing.
Let the reminders run on their own
Create an account, connect the accounting system and set your cadence. From the next invoice, the letters go out on time — without anyone at your end having to remember it.